Federation Square is one of the most contrasting places in Victoria!!!
Contrasts of people, Cultures and Surfaces. Fed Square has come a long way since it first opened in terms of Disability Access. One thing is for sure – Fed Square is a visually stimulating place to visit.
The undulating surface of the Main Square is made up of sandstone cobblestones, with a marked access path. Swanston Street offers the best access to the Square and lift access is available from The Atrium. The Big Screen is equipped with a hearing loop and there are accessible toilets located next to Time Out Café. The Main Stage has lift access for performers. St Paul’s Court, Swanston Street Forecourt and The Amphitheatre also provide wheelchair access.
BMW Edge has lift access and is wheelchair accessible. Arrangements can also be made to enter from the Fed Square Car Park. Accessible toilets can be found in The Atrium, which is located next to BMW Edge. The stage in BMW Edge has lift access but the greenroom does not.
The Atrium is wheelchair accessible, with Flinders Street offering the best point of entry. The Atrium has accessible toilets located next to Kirra Galleries and is equipped with a hearing loop.
The River Terrace is wheelchair accessible, with lift access at the corner of Princes Bridge on Swanston Street.
The Melbourne Mobility Centre provides wheelchairs, scooters, walking frames, children’s strollers vision canes and other mobility aids for short and long term hire. The Melbourne Mobility Centre is located on the bottom level of the Fed Square Car Park.
When: Monday – Friday 9am – 6pm / Weekends 10am – 4pm
P: +61 3 9650 6499, TTY 9650 9316 or Freecall 1800 735 266.
There are accessible public toilets and baby-change facilities located in St Paul’s Court next to Time Out Café and in The Atrium, next to Kirra Galleries.
Federation Square has its own multi-level car park, which is accessible from Russell Street or Batman Ave (Exhibition Street extension – City Link). The Federation Square Car Park is open 24hrs and has accessible spaces located next to the lift on each level.
If you are accessing the Main Square the safest place to pick up and drop off passengers is the Taxi Rank across the road on Swanston Street. If you are accessing the BMW Edge, we recommend Russell Street Extension.
Hearing loops are provided in The Atrium, BMW Edge and in the Main Square.
Users who are deaf or have a hearing or speech impairment can call Fed Square through the National Relay Service. The NRS is available to everyone at no additional charge.
TTY users phone 133 677 then ask for Federation Square 03 9655 1900
Speak and Listen (speech-to-speech relay) users phone 1300 555 727 then ask for ask for Federation Square 03 9655 1900
Internet relay users connect to the NRS (http://relayservice.com.au) and then ask ask for Federation Square 03 9655 1900
The Companion Card has been developed by the Victorian Network on Recreation and Disability (VICNORD) and admits carers to shows as complimentary guests. Fed Square Pty Ltd is a member of the Companion Card Scheme and welcomes holders of this card to attend any Fed Square Pty Ltd ticketed event in The Atrium, BMW Edge any of the external areas of Federation Square.
Seeing eye dogs are welcome at Federation Square.
The Disability Action Plan (DAP) aims to contribute to the continuous improvement of Fed Square Pty Ltd’s assets and services. The Plan acknowledges there are challenges across the site and outlines actions and processes to help address and enhance access to Fed Square Pty Ltd assets and services.
Fed Square Pty Ltd is committed to continuous improvement and will review the DAP to ensure that it remains current. The DAP has been registered with the Australian Human Rights Commission.