What is a Performance Solutions for Disability Access

Performance Solutions can be valuable when the strict application of a DtS provision would create issues on a complex project. For example, on a very constrained site, a ramp with compliant handrail extensions may not be possible due to the proximity of openings. A Performance Solution can demonstrate that an alternative solution or access arrangement can provide safe, equitable and dignified access for users of the building by including tactile domes on the handrails.

Heritage buildings, for example, can present challenges in balancing modern accessibility requirements with the need to preserve significant architectural features. In these instances, a carefully developed Performance Solution can demonstrate that automating the door provides safe, equitable and dignified access for building users. Such a solution could be seen as exceeding the DtS requirements, as it does not require a person to manually open the door can help identify alternative solutions that better meet the needs of building users whilst respecting the building’s heritage.

A further example of where Performance Solutions can add greater value than simply identifying non-compliance with the NCC is large public buildings, such as transport facilities, schools, universities and commercial developments, where there are many circulation paths and ways of navigating through a building, lifts, hearing augmentation systems and accessible toilets. By assessing these aspects of a building through a single integrated accessibility strategy rather than on a DtS provision-by-provision basis, better solutions can be identified that result in greater usability for people with a range of disabilities, including mobility, vision, hearing, sensory and cognitive disabilities.

Importantly, Performance Solutions are not about lowering standards, avoiding compliance with obligations, or cutting corners to achieve a solution. Instead, they are about identifying solutions that, through evidence of the solution and assessment against criteria, will meet the NCC performance requirements and ensure that the resulting design provides appropriate levels of accessibility, safety, and function for building users.

In the best cases, the Access Consultant is involved early in the Design Phase of a project and advises on potential barriers to Access before the Design is ‘finalised’, and the opportunity for amends is lost. Involvement at this early stage means that the Design can be revised to make the best use of space and that possible solutions to problems can be explored with the other members of the Design Team (i.e., the architect, building surveyor, engineers and project manager).

Late input from an access consultant can lead to a number of problems, including costly redesigns, delays in completing the project, and increased risk to the designers, builders, and others involved with the project. Input by an experienced access consultant early in the design process can help to ensure the best solution for all parties is developed while there is still flexibility in the design.

Importantly, accessibility is about far more than just compliance with codes and standards. An access consultant’s role is to support architects and designers in creating the best environment for all people who use and visit a development, which means proactively identifying the best solution to ensure access to the development. Using a Performance Solution is one such tool to ensure the best possible outcome is achieved and is evidence-based.

Early involvement of an experienced access consultant accredited by the Access Consultants Association can help identify solutions to complex development challenges and facilitate the selection of the best solution for the specific project. By providing advice early in the development process, such a consultant can help to minimise project risk and assist in achieving an inclusive built environment for all users.